This is your go-to destination for everything Orbit. Whether you're setting up your Tech-Ready kit or preparing for a full rollout, you’ll find the tools, answers, and support you need right here.
Pilot Stores: Tech-Ready vs. Fully Equipped
All stores currently begin in Tech-Ready mode. This section outlines what’s included now, and what will be delivered once your store becomes Fully Equipped.
Tech-Ready Stores (What You Have Now)
Orbit Gateway (pre-configured)
Dedicated Hotspot (no store Wi-Fi required)
2 Smart Labels for testing functionality
Printed Setup Guide
Fully Equipped Stores (Coming Soon)
Orbit Tablet with built-in customer app
Smart Labels for your full sample inventory
CRM + Dashboard for real-time tracking and reporting
Tablets and full kits are shipped once your brands enroll in the Orbit platform.
How Does My Store Become Fully Equipped?
Right now, you’re using a Tech-Ready kit. This allows us to test your store’s connection and tracking activity. When the time is right, we’ll upgrade you to a Fully Equipped Orbit system — at no cost.
What You Need to Do
Plug in your Orbit Gateway and Hotspot
Apply and test your two Smart Labels
Ensure basic sample tracking is active
No additional setup is required at this stage.
What Happens Next
Our team monitors system activity and brand alignment
We’re working closely with leading flooring brands
When approved, we’ll ship your full Orbit system
You will never be charged — all hardware and Smart Labels are 100% brand-funded.
FAQs
Why didn’t I receive a tablet?
All pilot stores begin with Tech-Ready kits. Tablets and full setup ship once your brands enroll in Orbit.
Do I need Wi-Fi?
No. Your Orbit system runs independently using a hotspot and gateway.
How do I request more Smart Labels?
We’ll send full label sets when your store is approved for full rollout. Contact us if a test label is defective.
