Welcome to The AI Revolution

Orbit Support Hub

This is your go-to hub for setup, support, and success with Orbit. Whether you’re launching or scaling, we’ve got your back with everything you need to get up and running — from onboarding and checklists to contact and training tools.

Quick Access
Schedule Onboarding
Book a Time
Need Help?
Email Support
Orbit FAQ
View Common Questions
Your Toolkit
Pre-Configured Tablet

Ready to go out of the box — just turn it on.

Orbit Gateway

Internal network — no showroom Wi-Fi required.

Smart Labels

Custom branded, pre-connected, ready to assign.

How Orbit Works
  1. Label your samples using Smart Labels
  2. Customers check out samples via the in-store tablet
  3. Samples are tracked from showroom to return
  4. Overdue alerts are sent automatically
  5. Use the dashboard to follow up and drive more sales
Setup Checklist
  • Unbox and review your Orbit Starter Kit
  • Plug in your gateway
  • Power on the tablet and open the Orbit App
  • Assign Smart Labels to samples
  • Test check-in/check-out with your team
  • Login to the dashboard to review activity
Walkthrough Videos
FAQs
Do I need Wi-Fi?
No. Orbit operates on its own internal network via the gateway.
How do I track overdue samples?
Orbit flags overdue check-outs on your dashboard with days-out counters and customer info.
How do I request more Smart Labels?
Email us at support@haystacktechs.com and we’ll ship replacements.
Next Steps
  • Complete setup within 14 days
  • Begin tracking real samples
  • Monitor your dashboard and weekly reports
  • Reach out if anything feels unclear

Submit a Support Request